Frequently asked questions
Ordering, delivery, subscriptions and keeping your bouquet fresh — everything in one place.
How do I place an order?
Add bouquets to your cart, then send an order inquiry from the cart page. We confirm availability and delivery details with you before anything is final. No payment is taken online — this is an inquiry, not a checkout.
Where do you deliver?
We deliver across Windsor-Essex, including Windsor, Amherstburg, LaSalle, Tecumseh, Lakeshore, Kingsville and Leamington. See the service-area map on our Contact page.
Do you offer same-day delivery?
Same-day local delivery is available for orders placed before noon, subject to availability (sample terms). For weddings and large events, please book well ahead.
How much is delivery?
Local delivery is $8 (sample), and free on orders over $75 (sample). Subscription deliveries are included in the plan price.
Can I pause or cancel a subscription?
Yes — pause, skip or cancel any time. Skipped weeks are not charged (sample terms). Just send us a message and we'll sort it out.
How far ahead should I book wedding flowers?
We recommend reaching out 2–3 months ahead for weddings, so we can plan around your palette and the season. A sample bridal posy is a lovely way to try your bouquet before the big day.
How do I keep my bouquet fresh?
Trim the stems at an angle, use fresh cool water, change it every two days, and keep the bouquet out of direct sun and away from fruit bowls. With a little care, most bouquets last a week or more.
Can I add a card message?
Yes — every bouquet includes a hand-written card. Add your message in the order inquiry form and we'll write it out for you.
Still curious about something? Send us a message — we reply within one business day.
Ready to order?
Your bouquet is a few clicks away. Browse the shop, add your favourites, and send an order inquiry.